Privacy Policy

Please take the time to read through for your own rights & privacy.

Effective Date: [24/04/2024]

At DigitalNur, your privacy and data security are of the utmost importance to us.
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and services.

1. Who We Are

DigitalNur is a business growth and automation platform operated by Tayyah Group Ltd, based in London, United Kingdom, with an operational branch in Doha, Qatar. We serve clients globally and are committed to safeguarding the privacy of all users.

For data protection purposes,

DigitalNur is the Data Controller. We process and store your data in accordance with the

UK General Data Protection Regulation (UK GDPR) , EU GDPR

U.S. privacy laws , and other applicable global standards.

2. Data We Collect

We may collect and process the following categories of personal and business information:

Identification Data (e.g. full name, business name)Contact Data (e.g. email, phone number, address)
Technical Data (e.g. IP address, browser type, device information)
Usage Data (e.g. how you use our platform and services)
Transaction Data (e.g. payment and billing information)

All payment data is securely processed by

Stripe, our third-party payment processor.
We do not store payment card details directly.

3. Purpose of Data Collection

We collect and use your personal data for the following purposes:

To register and manage your account. To deliver our services and support your business.
To process billing and manage subscriptions. To monitor platform performance and security.
To comply with legal or regulatory obligations.
To send service-related communications (marketing communications are strictly opt-in)

We never sell or rent your data to third parties.

4. Your Rights Under GDPR and Global Laws

You have the right to:

Access the personal data we hold about you. Request corrections or updates.
Request deletion of your data ("right to be forgotten") Object to data processing in certain circumstances.
Withdraw consent at any time for marketing emails. File a complaint with a supervisory authority.

To exercise your rights, please contact:

[email protected]

5. Data Security

We implement robust security measures, including:

End-to-end encryption. Secure socket layer (SSL) connections.
Regular server monitoring and system updates. Access control and confidentiality agreements for all staff.

Your data is stored securely and only accessible by authorised personnel.

6. Data Retention

We retain your personal data only as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Upon account cancellation, you may request full data erasure.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and monitor site performance. You can manage cookie preferences via your browser settings.
For more information, please refer to our

Cookie Policy

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Terms of Use

Effective Date: [24/04/2025]

Welcome to DigitalNur.
By accessing or using our platform, you agree to comply with the following terms, which govern your use of our services. Please read them carefully.

1. Service Overview

DigitalNur provides a cloud-based, all-in-one business growth platform for client communication.
Automation, marketing, customer management, and appointment booking.

Our services are tailored for small to medium-sized businesses and are accessed via a monthly subscription model.

2. Eligibility

You must be:

At least 18 years of age. A business owner or authorised representative of a business.
Committed to using our platform for lawful, professional purposes only

You are responsible for the security of your login credentials and any activity under your account.

3. Subscription & Billing

DigitalNur operates on a subscription-based model.
All billing is handled through Stripe, and payments are processed securely.
Subscriptions are auto-renewed monthly unless canceled in advance.

Failure to make payment may result in account suspension or service interruption.

4. Acceptable Use

By using our services, you agree not to:

Use the platform for unlawful or unethical purposes. Distribute spam, malware, or unsolicited messages.
Attempt to reverse-engineer, disrupt, or overload the system.
Infringe on the intellectual property rights of DigitalNur or any third party

Violations may lead to immediate account termination.

5. Intellectual Property

All content, software, designs, trademarks, and platform features are the exclusive property of DigitalNur
and are protected by intellectual property laws.
You may not copy, reproduce, or distribute any content without prior written permission.

6. Data Protection and Confidentiality

As Data Controller, DigitalNur ensures all client data is treated as confidential.
Your data is not shared, sold, or disclosed outside of secure, contractual service agreements
(e.g., payment processing, technical support), except as required by law.

You retain ownership of your data at all times.

7. Termination

You may cancel your subscription at any time with a 30 day notice period.
We reserve the right to suspend or terminate accounts that breach these Terms or misuse the platform.
No refunds are provided for partial months of service.

8. Liability Disclaimer

While we strive to provide reliable, uninterrupted service, we do not guarantee that the platform will always be error-free or available.
DigitalNur is not liable for any indirect or incidental damages, including but not limited to loss of income, data, or business interruption.

Our total liability is limited to the fees paid within the previous 90 days of service.