✅ Section 1: About DigitalNur-

Q1: What is DigitalNur and how can it help my business?
DigitalNur is an all-in-one business growth platform that combines powerful CRM, AI automations, and marketing tools. It helps businesses capture leads, manage clients, automate bookings, send reminders, and grow online - without juggling multiple apps.

Q2: Is DigitalNur suitable for small businesses, freelancers, or larger companies?
Yes. Whether you’re a solo entrepreneur, a service-based small business, or a larger company, DigitalNur scales with you. It adapts to your workflows and supports growth at every stage.

Q3: How is DigitalNur different from other CRM or automation platforms?
Unlike traditional CRMs, DigitalNur doesn’t just store customer data. It actively helps you grow through AI-powered chatbots, automated booking systems, eSignature & invoice workflows, review generation, and multi-channel messaging - all in one dashboard.

Q4: Do I need technical skills to use DigitalNur?
No. DigitalNur is designed for business owners, not tech experts. Our clean interface and guided workflows make it easy to use. We also provide onboarding and training for a smooth start.

Q5: Is my data secure with DigitalNur?
Yes. We take data security seriously. DigitalNur uses encryption and secure cloud infrastructure to protect your information, and we comply with international data protection standards.

✅ Section 2: Features & Services -

Q1: What features does DigitalNur offer?
DigitalNur provides an all-in-one toolkit including CRM, AI chatbots, automated booking, SMS & email marketing, review management, and powerful workflows to help businesses grow with less effort.

Q2: Can DigitalNur help me manage customer relationships?
Yes. With our CRM, you can track leads, manage conversations, follow up automatically, and never miss an opportunity. It keeps your client relationships strong and organised.

Q3: Does DigitalNur include AI automation tools?
Absolutely. Our AI chatbots and concierge tools handle customer inquiries, provide instant responses, and even recommend services - saving you time and improving client satisfaction.

Q4: How does automated booking work in DigitalNur?
Clients can schedule appointments or services online anytime. Our system syncs with your calendar, sends reminders, and reduces no-shows - so you stay focused on running your business.

Q5: Can DigitalNur help improve my online reputation?
Yes. DigitalNur automatically requests reviews from your happy clients, manages feedback, and helps boost your visibility on Google and other platforms.

Q6: Is marketing included in DigitalNur’s platform?
Yes. You can send bulk emails, SMS campaigns, and even set up automated follow-ups. Our workflows ensure you stay connected with leads and customers at the right time.

✅ Section 3: Pricing

Q1: How much does DigitalNur cost?
DigitalNur offers flexible pricing plans starting from as little as £99 per month to fit your business needs. Each plan includes powerful tools like CRM, automations, and AI features. You only pay for the plan that matches your goals.
Onboarding fees are based on the size of your company/team*

Q2: Do you offer a free trial?
Yes! We offer a free first month so you can try DigitalNur with no risk. This allows you to explore the tools and see how they can transform your business before committing.

Q3: Is there a setup or onboarding fee?
No hidden fees. your onboarding is included if you are an individual with a small plan. If you have more than one team member, fees apply* Either way, we guide you step-by-step to get your account set up smoothly.

Q4: How easy is it to get started with DigitalNur?
Getting started is simple. Once you sign up, you’ll receive guided instructions, and our team is available to support you with setup and training if needed.

Q5: Can I upgrade or downgrade my plan anytime?
Yes, you have full flexibility. You can switch plans whenever your business grows or your needs change.

Q6: Do I need technical skills to use DigitalNur?
Not at all. DigitalNur is designed to be user-friendly. Even if you’re not “tech-savvy,” you’ll be able to navigate the system and benefit from the automation tools.

✅ Section 4: Support & Security

Q1: What kind of support does DigitalNur provide?
We provide dedicated support to all our clients. Whether it’s technical assistance, strategy guidance, or setup help, our team is available to ensure you get the most from DigitalNur.

Q2: Is support included in my plan?
Yes, support is included. Depending on your plan, this may be via email, chat, or scheduled calls with our team.

Q3: Do you provide training or tutorials?
Absolutely. We provide onboarding guides, tutorials, and resources to help you use DigitalNur with confidence.

Q4: How secure is my business data on DigitalNur?
Your security is our top priority. DigitalNur uses enterprise-level encryption and secure cloud hosting to ensure your data is safe and always available.

Q5: Who owns my data?
You always own your data. DigitalNur simply provides the tools to manage and organize it securely.

Q6: Is DigitalNur GDPR-compliant?
Yes. DigitalNur is designed with GDPR and global data privacy standards in mind, so you can trust that your client information is handled responsibly.

✅ Section 5: Integrations & Features

Q1: What features does DigitalNur offer?
DigitalNur offers a powerful suite of tools including CRM, AI-powered chatbots, automated booking systems, email & SMS marketing, workflow automation, and advanced analytics.

Q2: Can DigitalNur integrate with my existing tools?
Yes. DigitalNur integrates with popular apps such as Google Workspace, Outlook, Stripe, PayPal, Zoom, Google Meet and many more to keep your business connected.

Q3: Does DigitalNur include AI tools?
Yes. We provide AI-powered assistants such as an AI Concierge Bot, smart chatbots, and AI-driven workflows to help you automate customer support, sales, and bookings.

Q4: Can DigitalNur help me manage client bookings?
Absolutely. Our automated booking system syncs with your calendar, reduces no-shows, and makes scheduling seamless for you and your clients.

Q5: Does DigitalNur support multi-channel communication?
Yes. You can manage email, SMS, WhatsApp, and social media conversations all in one place.

Q6: Can DigitalNur grow with my business?
Definitely. DigitalNur is scalable - whether you’re a freelancer, startup, or large company, the platform adapts to your business needs.

✅ Section 6: Pricing & Plans

Q1: How much does DigitalNur cost?
Our plans start at £99/month for micro plans & more feature packed plans begin at £200/month, designed to give you maximum value with essential tools included. Higher tiers offer advanced AI features, automations, and premium support.

Q2: Do you offer a free trial?
Yes. We provide a 1-month free trial so you can explore all the features and see how DigitalNur transforms your business before committing.

Q3: What’s included in each pricing plan?
All plans include CRM, booking automation, marketing tools, and communication features. AI tools and advanced automations are available on higher-tier plans.

Q4: Can I change my plan later?
Yes. You can upgrade or downgrade your plan at any time as your business needs grow or change.

Q5: Are there setup fees?
No setup fees. Your subscription includes onboarding and access to our support resources.

Q6: Do you offer custom pricing for larger companies?
Yes. For businesses with more complex needs, we provide custom enterprise packages tailored to your team size and workflows.

✅ Section 7: Support & Security

Q1: What kind of customer support does DigitalNur provide?
We offer 24/7 customer support via live chat, email, and a dedicated help center. Our team is here whenever you need us.

Q2: Do you offer onboarding and training?
Yes. Every client receives a guided onboarding experience, including tutorials, documentation, and optional 1-on-1 training to help you get set up quickly.

Q3: Is my data secure with DigitalNur?
Absolutely. We use enterprise-grade encryption, GDPR compliance, and secure cloud hosting to keep your data safe and private.

Q4: Where is my data stored?
Your data is stored securely on reputable cloud servers with redundancy and backups, ensuring both safety and reliability.

Q5: Do you provide regular updates to the platform?
Yes. We constantly update DigitalNur with new features, security patches, and improvements to keep your business ahead.

Q6: What happens if I need technical assistance?
Our support team will troubleshoot issues, provide step-by-step guidance, and escalate cases when needed to ensure minimal downtime.

✅ Section 8: Affiliate Program

Q1: Does DigitalNur have an affiliate program?
Yes. We offer a rewarding affiliate program that allows you to earn commissions for referring businesses to DigitalNur.

Q2: How much can I earn as an affiliate?
You earn a percentage of every paying client you refer. The more clients you bring in, the more you can earn - there’s no limit.

Q3: How do I sign up for the affiliate program?
Simply visit our affiliate portal, create an account, and get instant access to your referral link and resources.

Q4: Who can join the affiliate program?
Anyone - from business owners and freelancers to content creators and consultants -can join and start earning.

Q5: Do you provide marketing materials for affiliates?
Yes. Affiliates get access to videos explaining our services, images, scripts, and ready-to-use content to make referrals simple and effective.

Q6: How and when are commissions paid out?
Commissions are paid monthly via PayPal.

Q7: Can affiliates track their referrals and earnings?
Absolutely. Our affiliate portal provides real-time tracking of clicks, sign-ups, and payouts.

✅ Section 9: Local & Industry Use

Q1: Does DigitalNur work for local businesses?
Yes. DigitalNur is built to help local businesses - from salons and gyms to cafés and dental clinics - automate bookings, reviews, and client follow-ups.

Q2: Can DigitalNur be customized for my industry?
Absolutely. We tailor our CRM and automation tools to meet the needs of industries such as law firms, real estate, hospitality, healthcare, and professional services.

Q3: How does DigitalNur help local SEO?
Our tools integrate with Google Business Profile, manage customer reviews, and streamline follow-ups - helping local businesses rank higher in local search results.

Q4: Can DigitalNur handle multi-location businesses?
Yes. Whether you manage one shop or multiple branches, DigitalNur helps unify communications, track leads, and automate workflows across all locations.

Q5: What industries benefit the most from DigitalNur?
Service-based industries such as legal firms, short-term rentals (Airbnb/holiday lets), salons, personal trainers, consultants, construction and home services gain the most from our all-in-one system.

Q6: Does DigitalNur work for international businesses too?
Yes. DigitalNur is cloud-based, so it supports both local businesses and global companies, offering multilingual and scalable solutions.